Privacy Policy

Effective Date: May 1, 2025 

Introduction

This Privacy Policy outlines how CaliberPH (hereinafter referred to as “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, located at caliberph.com and utilize our services. We are committed to protecting your personal data and ensuring compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. 

  1. Information We Collect

We may collect the following types of personal information: 

  • Contact Information:

Name, email address, phone number, physical address.

  • Account Information:

Username, password, and other information related to your account, if applicable.

  • Transaction Data:

Information related to purchases, payments, or other financial transactions made through our website.

  • Usage Data:

Information about how you interact with our website, such as pages visited, time spent on each page, and other usage data collected through cookies and similar technologies.

  • Device Information:

Device type, IP address, operating system, and other technical information related to the device you use to access our website.

  1. How We Use Your Information

We may use your personal information for the following purposes: 

  • Providing and Improving Our Services: To provide the services you request, personalize your experience on our website, and improve our website and services.
  • Communication: To respond to your inquiries, provide customer support, and send you relevant information about our website, products, and services.
  • Marketing: To send you promotional emails, newsletters, and other marketing materials, if you have consented to receive such communications.
  • Analytics: To analyze website traffic, improve site performance, and identify trends.
  • Compliance: To comply with applicable laws, regulations, and legal processes.
  • Security: To protect the security of our website and our users.
  1. Sharing Your Information

We may share your personal information with the following: 

  • Third-Party Service Providers:

We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and analytics providers. These providers are required to comply with our privacy policy and maintain data security.

  • Legal Authorities:

We may disclose your personal information to law enforcement agencies or other legal authorities when required by law or court order.

  • Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our business, we may share your personal information with a potential acquirer or their advisors.

  1. Your Rights

As a data subject under the Data Privacy Act, you have the following rights: 

  • Right to be Informed:

You have the right to be informed about how we collect, use, and share your personal information.

  • Right to Access:

You have the right to access your personal information that we hold. 

  • Right to Rectification:

You have the right to have your personal information corrected if it is inaccurate. 

  • Right to Erasure or Blocking:

You have the right to have your personal information erased or blocked, except in specific legal situations. 

  • Right to Data Portability:

You have the right to receive your personal information in a portable format. 

  • Right to Object:

You have the right to object to the processing of your personal information in certain circumstances. 

  • Right to Sue:

You have the right to file a claim for damages if your personal information is unlawfully obtained or used. 

  1. Data Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include: 

  • Secure Website:

Our website uses SSL/TLS encryption to protect data transmitted over the internet.

  • Secure Storage:

We store your personal information on secure servers with limited access.

  • Regular Security Audits:

We conduct regular security audits to identify and address potential vulnerabilities.

  • Data Breach Response:

We have procedures in place to respond to data breaches and mitigate potential damage.